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      Items of personal information collected

      The company shall collect the following personal information for membership registration, counseling, and service application.

      • Collection items : name, phone number, mobile phone number, address, access log.
      • How to collect personal information : Purchase inquiries
      Purpose for collection and use of personal information

      The company shall use the collected personal information for the following purposes.

      • Implementation of a contract on service provision and payment of charges according to service provision and payment of charges.
      • Membership management - Identification based on use of membership services.
      Period of retention and use of personal information

      Basically, the company shall destroy the personal information without delay after the purpose of collecting and using personal information is achieved. However, the following information will be preserved for the period specified for the following reasons.

      A. Reasons for holding information according to the company's internal policy
      - Records of illegal use record

      Reason for preservation : Prevention of illegal use

      Preservation period : 1 year

      B. Reasons for holding information under relevant laws and regulations

      - Records of contract or withdrawal of subscription

      Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce

      Preservation period : 5 years

      - Records of payment and supply of goods, etc.

      Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce

      Preservation period : 5 years

      - Records of Electronic Financial Transactions

      Reasons for preservation: Electronic Financial Transactions Act

      Preservation period : 5 years

      - Records of consumer complaints or disputes

      Reasons for preservation : Act on the Protection of Consumers in Electronic Commerce

      Preservation period : 3 years

      Procedures and methods for destroying personal information

      Generally, the company shall destroy the information without delay after the purpose of collecting and using personal information is achieved. The procedure and method of destruction are as follows.

      • Destruction procedure

        The information entered by the member for membership shall be transferred to a separate DB (separate document box in the case of paper) after achievement of our desired purposes and destroyed after storage for a certain period of time for information protection reasons (refer to retention and usage period) in accordance with our policies and other related laws. The personal information transferred to a separate DB shall be not used for any purpose other than being held unless it is legal.

      • Destruction Method

        - Personal information stored in electronic file formats shall be deleted using a technical method that cannot repeat records.
        - Personal information printed on paper shall be crushed with a grinder or destroyed through incineration.

      Provision of Personal information

      Basically, the company shall not provide users' personal information to the outside. However, several exceptions are made in the following cases.

      • If necessary for product delivery, installation, or A/S (name, mobile phone number, installation area address)
      • If the users have agreed in advance
      Civil service regarding personal information

      In order to protect customers' personal information and handle complaints related to personal information, the company shall designate the related departments and personal information management managers as follows.

      • Name : Admin
      • E-mail : info@sugentech.com
      • Phone : +82-43-710-2822